At Alatestshop, we aim to deliver your favorite products quickly, safely, and affordably đź’–
Please read our shipping policy carefully to understand how deliveries are handled.
Delivery Timelines
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All orders are usually processed within 24 business hours after payment confirmation.
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Standard delivery time is 3–7 business days, depending on your location and courier availability.
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You’ll receive tracking details via email or WhatsApp once your order is dispatched.
đź“ŤNote: Delivery times may vary slightly due to factors like courier delays, weather, holidays, or remote locations.
Shipping Charges
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A standard shipping rate will apply to all orders.
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Shipping cost (if applicable) will be clearly mentioned during checkout before you make payment.
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Occasionally, we offer Free Shipping on special promotions or selected products — stay tuned to our offers page for updates!
Express / Fast Delivery (Nearby Locations)
For certain nearby delivery locations, we offer fast delivery via Porter or similar courier partners for quicker service.
âś… Fast delivery is available only after prior approval through:
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WhatsApp confirmation, or
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Email approval from our support team.
⚠️ Additional charges may apply for same-day or express deliveries.
Delivery timing depends on courier partner availability in your area.
Order Tracking
Once your order is shipped, you’ll receive:
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A tracking ID via email or WhatsApp,
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A direct tracking link to check live delivery status.
If you face any issue tracking your order, contact our support team for real-time updates.
Undelivered Orders
If a delivery attempt fails due to incorrect address, unreachable contact number, or customer unavailability,
our courier partner will make up to 2 re-attempts before returning the package to us.
In such cases:
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Re-shipping charges may apply for re-delivery requests.
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Refunds (if applicable) will be processed after deducting shipping costs.
Need Help?
Our support team is always here to assist you!
For shipping or delivery-related queries, contact us at:
📧 support@alatestshop.com
📱 WhatsApp: (Add your number here)
Our Promise
We value your trust and work hard to ensure that every order from Alatestshop reaches you safely and on time — because your happiness is our top priority ❤️